How long will the 3D tour host?

The 3d Matterport model is only hosted for 6 months (180 days) upon the date of accomplishment. We will send you an email reminder 7-15 days prior to the expiration date, and check if you’d like to renew the 3d model for an extra 6 months (180 days). The cost for renewal is $29 for […]

Read More

Can I download the 3D Matterport tour?

Matterport 3D tours are hosted online and cannot be downloaded. Your Matterport product will be delivered with a URL link and will be embedded into the property website (branded & non-branded tour links).

Read More

Why does a second 3D model fee occur?

A second 3D model is necessary usually when one level is not internally connected to the other levels. Example: the basement can only be accessed through an exterior door (exterior side door etc.). This usually happens when a house has no interior access to the basement, or the interior access is locked. It is technically […]

Read More

Can I have the 3D Matterport model transferred to my own account?

To have a 3D Matterport model to be transferred to a client’s account, we simply need the client’s own existing account with Matterport (the email address associated with the client’s Matterport account).  Get a free account (hosts 1 active space only) here https://buy.matterport.com/free-account-register Check more account options (with additional charge) https://matterport.com/matterport-academy/subscription-plan-options Once you have your […]

Read More